Services

LawTech Systems, LLC Services Network provides multi_vendor IT services, delivering superior onsite and remote resolution to IT hardware challenges. We serve customers in commercial, consumer, educational and governmental markets through direct and indirect channels. We get the right technical skill and the right part to the right location at the right time for fast and predictable problem resolution for our customers' hardware challenges. We offer customized service level agreements to deliver premium support ensuring that your critical IT hardware is repaired quickly and efficiently, eliminating down-time and lost productivity and improving overall performance. These competitively priced services offer predictably hardware and software problem resolution and are supported by pre-approved service level agreements.

Maintenance Services for In-Warranty and Out-of-Warranty Equipment

We deliver full service maintenance covering both in-warranty and out-of-warranty multi-vendor equipment. Services include remedial maintenance, replacement parts and technical support. Services are available on-site or through our centralized depot facility, depending on your requirements and manufacturer guidelines.
  • Available on a per item or per seat basis
  • Provides fast turn-around of high-quality parts and advanced equipment exchange
  • On-Site Service
  • 4 hour, 8 hour or 16 hour response
  • Same, next or second business day resolution
  • Depot Repair Service
  • Available for a broad range of equipment
  • Ship or carry-in service
  • 5 day return, 24 hour replacement

Technical Staff

We can provide on-site, dedicated technical staff to augment your internal IT resources as a cost effective alternative. We offer certified technicians and flexible scheduling to meet your exact requirements, including Hardware, Software and Network Engineers. These competitively priced resources are available on full or part-time basis to meet the challenges you face from break-fix repairs, desk side support, network administration and other activities.

Preventive Maintenance

Preventive maintenance services are available on an optional basis and can be priced on a flat fee, per device or per location rate. You have invested a significant amount of capital into your hardware infrastructure - so it only makes sense to protect that investment with regularly scheduled maintenance.